The Little Wool Shop:  Postage Information

At The Little Wool Shop we try to be as fair as possible with our Postage and Packaging to ensure you get your items delivered as safe as possible and in perfect condition.

We are doing everything we can to get your order out to you on time, but we have experienced delays from Royal Mail that are outside of our control, we will do everything we can to try and get these out to you.

We must stress all delivery times are now an estimate – if you need guaranteed delivery please call us to discuss.

 

Delivery Time Frames

We will do our absolute best to continue meeting our usual delivery time frames. We aim for all orders to be shipped out and delivered on time.  All wool orders placed before 1pm, will be posted the very next day, Monday to Friday only, exceptions apply.

Royal Mail Covid Statement: “In order to protect both our people and customers as much as possible, we are minimising contact between our people and customers. We will not be handing over our hand-held devices to customers to capture signatures but instead log the name of the person accepting the item. Additionally, for all customers where we need to deliver any item that won’t fit through your letterbox, we will place your item at your door. Having knocked on your door, we will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside.” For more information: https://www.royalmail.com/coronavirus

The Little Wool Shop Postage and Packaging Rates

Royal Mail 1st:    £3.85 (up to 1kg)+ £5.57 (up to 2kg)
Royal Mail 2nd:    £3.20 (up to 1kg)+ £3.20 (up to 2kg)

Your acceptance of these postage terms

By using this Site, purchasing products you signify your acceptance of this postage policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Postage Information, the practices of this site, or your dealings with this site, please contact us at:

The Little Wool Shop

18 Upper Brook Street
Rugeley
Staffordshire
WS15 2DN

Telephone:    01889 570 500

email:    sales [@] thelittlewoolshop.co.uk

 

last updated 6 August 2021